Privacy Policy
Welcome to Natural & Fresh, your trusted online destination for premium organic spices and fresh flowers in India. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store. Please read this policy carefully.
We collect personal information that you voluntarily provide to us when you register on our website, place an order, or contact us. This includes your name, email address, phone number, billing and shipping address, and payment information. We also automatically collect certain device information, IP address, browser type, and usage data through cookies and similar technologies when you visit our website.
Natural & Fresh uses the information we collect to process and fulfill your orders, send order confirmations and updates, provide customer support, send promotional communications (with your consent), improve our website and services, and comply with applicable Indian laws and regulations including the Information Technology Act, 2000 and its amendments.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers such as payment gateways, shipping partners, and IT service providers solely to fulfill your orders. We may also disclose your information if required by law, court order, or government authority as mandated under Indian law.
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. Cookies are small data files stored on your device. You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website. By continuing to use our website, you consent to our use of cookies.
We implement industry-standard security measures including SSL encryption, secure servers, and restricted access controls to protect your personal information from unauthorized access, misuse, or disclosure. While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
Natural & Fresh retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable Indian laws and regulations. Once your data is no longer needed, it will be securely deleted or anonymized. You may request deletion of your personal data at any time by contacting us, subject to legal retention requirements.
As a user, you have the right to access, correct, or delete your personal information held by us. You may also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting our customer support. To exercise your rights or raise a privacy concern, please contact our Grievance Officer as required under the IT (Amendment) Act, 2008.
Our website may contain links to third-party websites, payment gateways, or social media platforms. Natural & Fresh is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit through links on our website.
Natural & Fresh reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at: Natural & Fresh, India. Email: info@naturalandfresh.in | Phone: +91 XXXXX XXXXX. We will respond to your inquiry within 7 business days as per the IT (Intermediary Guidelines) Rules, 2021.
